Terms of service

Last Updated: October 15, 2026

Introduction

Welcome to shadesoutletpro. These Terms of Service (“Terms”) govern your access to and use of www.shadesoutletpro.com, including browsing, account registration, purchases, payments, and other activities related to our clothing, jewelry, eyewear, and bags.

The website is operated by HONG KONG JIAREN TECHNOLOGY CO., LIMITED (referred to as “we,” “us,” or “our”). By accessing or using our website, creating an account, or placing an order, you acknowledge that you have read and understood these Terms and agree to be bound by them, together with our applicable Privacy Policy, Return Policy, and Shipping Policy.

If you do not agree to these Terms, please discontinue using the website. Nothing in these Terms is intended to limit any mandatory rights you may have under applicable consumer protection laws.

1. Website Access and User Eligibility

  • You must be at least 18 years old or have the legal capacity required under the laws applicable to you to enter into a binding purchase agreement. If you are under the age of majority, you may use the website only with appropriate parental or legal guardian involvement where required by law.

  • You may use this website for lawful personal shopping purposes. Unauthorized commercial exploitation, automated scraping, fraudulent purchasing, and other activities that interfere with our business or other users are prohibited.

  • We reserve the right to restrict access, suspend website functions, or refuse service where reasonably necessary for security, legal compliance, fraud prevention, or enforcement of these Terms, subject to applicable law.

2. Account Registration and Account Security

  • When registering an account, you agree to provide accurate, current, and complete information and to update it when necessary.

  • You are responsible for maintaining the confidentiality of your login credentials and for taking reasonable steps to protect your account. Please notify us promptly if you suspect unauthorized access or suspicious account activity.

  • For account security concerns, please contact us at contactus@lovarene.com. We may take reasonable verification or security measures before making account-related changes.

3. Product Information and Descriptions

  • We make reasonable efforts to ensure that product descriptions, photographs, specifications, materials, dimensions, and other details are accurate. Actual product colors may vary slightly due to lighting, photography, and differences in screen settings.

  • Product availability, specifications, and prices may change from time to time. Changes generally do not affect orders that have already been accepted, except where correction, cancellation, or another adjustment is permitted by applicable law.

  • If a product listing contains a material error or a product becomes unavailable, we will take reasonable steps to notify affected customers and, where appropriate, offer a correction, cancellation, or refund in accordance with applicable law and our published policies.

4. Currency Settings and Multi-Currency Checkout

  • The default display currency on www.shadesoutletpro.com is United States Dollars (USD). Base product prices are generally displayed and calculated in USD unless otherwise stated.

  • Where alternative currencies are available, the website or payment provider may display converted prices using applicable exchange rates. The currency actually charged will be identified during checkout or in the payment confirmation.

  • Your payment provider or card issuer may apply currency conversion rates, foreign transaction fees, or other charges. Any applicable exchange-rate differences and third-party fees are subject to the relevant provider's terms. Refunds will be processed in accordance with the original transaction and applicable payment-provider procedures and legal requirements.

5. Order Submission and Acceptance

  • Placing an order constitutes an offer to purchase the selected products. An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

  • We may decline, suspend, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment authorization failure, material pricing errors, stock unavailability, or other legitimate operational or legal reasons.

  • If an order cannot be fulfilled or must be cancelled after payment has been collected, we will notify you and arrange any applicable refund in accordance with the relevant payment procedures and applicable law. We will not rely on this clause to avoid obligations arising from an accepted order where such avoidance is prohibited by law.

6. Payment Terms and Payment Security

  • Payments must be made through the payment methods and checkout channels made available on www.shadesoutletpro.com. For your security, please do not send payment details or transfer funds through unofficial private channels claiming to represent our store.

  • By submitting a payment, you authorize the relevant payment provider to process the transaction for the amount displayed at checkout, subject to the provider's terms and your payment authorization.

  • If a payment fails, please verify your payment method, available funds, billing information, and any bank or payment-provider restrictions before trying again. Do not submit duplicate payments without first checking your order status.

7. Pricing Adjustments and Promotional Activities

  • Product prices and promotional offers may change in response to business conditions, inventory, or promotional schedules. The price applicable to an order will generally be the price confirmed at checkout when the order is submitted, subject to applicable law and the correction of genuine errors.

  • Discount codes, coupons, and promotional campaigns may be subject to specific eligibility conditions, expiration dates, minimum purchase requirements, product exclusions, or restrictions on combining offers. Applicable conditions will be communicated with the relevant promotion.

  • Unless expressly stated otherwise or required by law, discounts will not be applied retroactively to completed purchases. If a promotional error materially affects an order, we will address the issue in accordance with applicable law and the circumstances of the transaction.

8. Intellectual Property Rights

  • Unless otherwise stated, website content, including text, photographs, product images, logos, graphics, page layouts, and other materials, is owned by HONG KONG JIAREN TECHNOLOGY CO., LIMITED, shadesoutletpro, or the respective rights holders and is protected by applicable intellectual property laws.

  • You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected website content without prior authorization from the relevant rights holder, except as permitted by law.

  • You may view and save reasonable portions of website content for personal, non-commercial reference, provided that you do not remove ownership notices or infringe any third-party rights.

9. User-Submitted Content

  • If you submit reviews, comments, feedback, photographs, or other content, you must ensure that the content is lawful, accurate to the best of your knowledge, and does not infringe intellectual property, privacy, or other rights.

  • To the extent permitted by applicable law, you grant us a non-exclusive, royalty-free license to use, reproduce, display, and distribute content you voluntarily submit for purposes reasonably related to operating, promoting, and improving our store. This license is subject to applicable privacy and consumer protection requirements.

  • We may remove, restrict, or decline to publish content that reasonably appears unlawful, misleading, abusive, infringing, or inconsistent with these Terms. We will handle such content in accordance with applicable law.

10. Shipping and Delivery

  • Shipping methods, delivery estimates, shipping fees, order processing times, destination restrictions, and other delivery conditions are described in our Shipping Policy, which forms part of these Terms.

  • You are responsible for providing a complete and accurate shipping address, including the recipient's name, postal code, and contact information where required. Additional costs or delays may arise from inaccurate information or failed delivery attempts, subject to applicable law and our published policies.

  • Delivery dates are estimates unless expressly guaranteed. Circumstances such as customs inspections, carrier disruptions, severe weather, public holidays, or other events beyond reasonable control may affect delivery. This provision does not exclude any liability or remedy that cannot lawfully be excluded.

11. Returns, Refunds, and Product Disputes

  • Returns, exchanges, refunds, and any applicable exceptions are governed by our Return Policy, together with mandatory consumer rights under applicable law.

  • Before returning an item, please review the applicable eligibility requirements, return period, product-condition requirements, and return authorization procedures. Certain products may be subject to specific restrictions where legally permitted and clearly disclosed.

  • If a product is defective, incorrect, damaged, or materially different from its description, please contact us at contactus@lovarene.com with your order number and relevant details. We will review the issue and provide an appropriate resolution in accordance with our policies and applicable law. Nothing in these Terms limits statutory remedies that cannot lawfully be waived.

12. Third-Party Links and Services

  • Our website may contain links to third-party websites, payment providers, shipping services, or other external platforms for your convenience or to facilitate transactions.

  • Third-party services are generally governed by their own terms and privacy policies. We encourage you to review those terms before providing personal information or using their services.

  • We are not responsible for third-party content or services to the extent permitted by applicable law. The inclusion of a third-party link does not, by itself, constitute an endorsement or guarantee of that third party.

13. Limitation of Liability

  • To the maximum extent permitted by applicable law, we are not liable for indirect or consequential losses arising from website use or product purchases where such losses are legally excludable and are not caused by our breach of a non-excludable obligation.

  • To the extent permitted by applicable law, our aggregate liability arising from a particular order will not exceed the amount paid for that order, except where a different limit is required by law or where liability cannot lawfully be limited.

  • Nothing in these Terms excludes or restricts liability for fraud, fraudulent misrepresentation, willful misconduct, death or personal injury where exclusion is prohibited, or any mandatory consumer rights or other liabilities that cannot lawfully be excluded or restricted.

14. Website Availability and Technical Interruptions

  • We aim to keep www.shadesoutletpro.com available and functioning properly but do not guarantee uninterrupted or error-free access. Maintenance, system updates, network issues, or other technical circumstances may occasionally affect availability.

  • Where reasonably practicable, we will take appropriate steps to restore affected services and minimize disruption. Nothing in this section excludes responsibility for failures or losses for which we remain liable under applicable law.

  • You are encouraged to retain relevant order confirmations, payment receipts, and tracking information for your records. We will take reasonable measures to protect order information in accordance with our Privacy Policy and applicable requirements.

15. Changes to These Terms

  • We may update these Terms from time to time to reflect changes in our business, website functions, legal requirements, or operational procedures.

  • The revised version will be published on www.shadesoutletpro.com with an updated “Last Updated” date. Changes will take effect upon publication or on another effective date specified in the revised Terms, subject to applicable law.

  • Material changes will be communicated through appropriate means where required. Changes will not retroactively remove rights or remedies that have already accrued to customers where doing so is prohibited by law.

16. Suspension and Termination of Website Use

  • We may suspend or restrict account access or website use where reasonably necessary due to a material breach of these Terms, suspected fraudulent activity, security risks, unlawful conduct, or other legitimate reasons, subject to applicable law.

  • You may stop using the website at any time. If you have an outstanding order, any applicable payment, delivery, return, refund, and other contractual obligations will continue to be handled under the relevant terms and applicable law.

  • Provisions that by their nature should survive termination, including intellectual property, outstanding payment obligations, liability provisions, and dispute-related terms, will continue to apply to the extent legally enforceable.

17. Customer Inquiries and Formal Notices

  • For questions, complaints, order-related concerns, or notices regarding these Terms, please contact us at contactus@lovarene.com.

  • When contacting us about an existing order, please provide your order number and the relevant details needed to identify the transaction. Please avoid sending full payment card numbers, passwords, or other unnecessary sensitive information by email.

  • We aim to respond to customer inquiries within 1–3 business days. This is a service target rather than a guaranteed deadline, and response times may vary depending on the complexity of the request and inquiry volume.

18. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China, to the extent permitted by applicable law.

  • If a dispute arises from these Terms, an order, or the supply of products, both parties are encouraged to seek a reasonable resolution through good-faith communication before commencing formal proceedings.

  • Subject to applicable law and any mandatory consumer protection rules, the courts of the Hong Kong Special Administrative Region shall have non-exclusive jurisdiction over disputes arising out of or in connection with these Terms. Nothing in this section deprives a consumer of mandatory rights to bring proceedings before another competent court where such rights apply.

Closing Summary

These Terms, together with the applicable Privacy Policy, Return Policy, and Shipping Policy, describe the principal conditions governing your use of www.shadesoutletpro.com and your purchases from shadesoutletpro, operated by HONG KONG JIAREN TECHNOLOGY CO., LIMITED. They should be read together with the relevant product descriptions and order details.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by applicable law. Any invalid provision will be interpreted or limited, where legally appropriate, to best reflect its original purpose without overriding mandatory legal requirements.

If you have questions about these Terms, your order, or our policies, please contact us at contactus@lovarene.com before placing an order or whenever assistance is needed.